Payment Terms

1. Accepted Payment Methods

We currently accept the following secure payment options:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

All payments are processed in Pounds Sterling (GBP £). You will be charged the amount displayed at checkout — no hidden fees will be added by us.

2. Secure Payments

All transactions are processed through secure and encrypted payment gateways. We do not store your credit card details or have access to your full payment information. Our payment systems are PCI DSS compliant.

3. Payment Authorisation

Your payment must be authorised and received in full before your order is processed and shipped. If payment fails or is declined, your order will not be confirmed.

4. Order Confirmation

After successful payment, you will receive an order confirmation via email. Please keep this as proof of purchase.

5. Prices and VAT

All product prices include UK VAT where applicable. Prices are subject to change without notice, but any changes will not affect orders that have already been confirmed.

6. Fraud Prevention

To ensure the safety of our customers and business, we reserve the right to carry out security checks and to refuse or cancel any orders that appear suspicious or fraudulent.

7. Contact

If you have questions about your payment, please contact us at info@maisonnacre.com Our team is here to help you Monday to Saturday and aims to respond within 24 hours.